Privacy Policy

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, employer information, educational background, etc., when voluntarily submitted by our visitors. In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to: a) respond to your enrollment, employment, or other inquiry, b) send to you marketing communications relating to Catalyst Family Inc., and Catalyst Kids (collectively referenced as “Catalyst”), c) phone number, or d) improve your browsing experience by personalizing the website.

Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a physical address, other contact information, enrollment information, employment information and other information when needed to provide a service you requested.

When you visit this site and engage in certain activities, the Catalyst website may request certain personally identifiable information about you. For example, when you request information about Catalyst services (e.g., enrollment inquiry, employment application), we may ask you to provide certain information about yourself such as your name, address and employment information. Catalyst may use this information to respond to your request, and to keep you informed about Catalyst services, employment or other information about Catalyst.

Catalyst will disclose information (both personally identifiable and in the aggregate form) if legally required by subpoena, warrant or other legal process that Catalyst finds, in its sole discretion, to be valid and enforceable. When you, as a visitor, visit this Web Site you can surf the site anonymously and access important information without revealing your identity. However, if you are inquiring about Catalyst services, employment, or other information, you will be required to identify yourself using pre-agreed login and/or password information.

Third Party Sites

Your customer information and the substance of your request may also be provided to trusted third parties in order to facilitate your inquiry, including employment application tracking systems, fundraising inquiries, and childcare management system information.

Catalyst may monitor and aggregate visitor traffic pattern data, and may use and disclose such aggregate information to third parties to help resolve matters regarding your inquiry and for other business reasons. This aggregated information does not personally identify you.

Cookie/Tracking Technology

The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Catalyst has no control over any cookies you may receive from visiting websites of any third parties or advertisers, and therefore Catalyst has no control over your ability to accept or reject their cookies should you choose to interact with such third parties or advertisers.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Catalyst protects your privacy. All communication between the web browser and our servers is encrypted. All Catalyst servers have their own firewalls to protect your data. These firewalls are continually tested to ensure your security.

Catalyst employees do not have direct access to your password because all passwords are encrypted in our database. The original password cannot be accessed even outside the system as passwords are never transmitted in plain text. Should you forget your password, please contact us and we can help you to reset your account and choose a new password.

Commitment to Data Security

Your personally identifiable information is kept secure. Only employees, agents and contractors (who have agreed to keep information secure and confidential) authorized by Catalyst have access to this information as consistent with this policy. All emails and newsletters from this site allow you to opt out of further mailings.

Your Rights

You may review and request revisions to the information about you collected upon registration in our customer database.  Upon written request, we will remove that information from our customer database or change/correct personal information that you state is erroneous. In the event you would like to review the information about you that is collected by Catalyst, please contact 408-556-7300 or [email protected].

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: [email protected]

By Phone: (408) 556-7300

 

This policy is effective as of August 1, 2021. We reserve the right to make changes to this policy. Any changes to this policy will be posted.